Website not sending emails

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Iforgot
Posts: 2
Joined: Fri Jan 20, 2023 9:35 pm

Hello, I tried to login but it seems my password was incorrect, I might have forgot it, so I tried to changed it asking for a reset password email, but I haven't recieved anything yet, I tried this two days ago (nothing is spam). I tried to send an email to the Admins but I haven't gotten a response yet and I'm thinking it is because my email to them was never sent.

I created this account to check if the problem was my IP/internet provider, if such thing could be the case... Though I was succesful creating it, I didn't recieve a verification email for this account either, and I even tried sending one to my real user with the "Send an email" and "Send a copy of this email to myself" options, but I don't recieve any, so I guess there is a problem with emails.

I'm posting this here because, first, I think is important to check if there is an actual issue with emails, since it can create unneeded problems, and second, there is no other way to contact support, If anyone from the board can check it out and reach me to reset my password with my account, thanks in advance!
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ShrineFox
Site Admin
Posts: 290
Joined: Mon Oct 07, 2019 3:19 am
Has liked: 277 posts
Been liked: 115 posts

Sorry for the inconvenience, you are correct that emails weren't configured correctly. I just now changed some settings and tested it, and it looks like it works now (although the emails may be marked as spam). Let me know your account's username and I'll gladly reset the password for you!
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Iforgot
Posts: 2
Joined: Fri Jan 20, 2023 9:35 pm

Thanks for looking into it! Glad my comment helped! My username is HxCannon.
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ShrineFox
Site Admin
Posts: 290
Joined: Mon Oct 07, 2019 3:19 am
Has liked: 277 posts
Been liked: 115 posts

No problem, sent an email with the new password!
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HxCannon
Posts: 6
Joined: Mon Oct 04, 2021 9:38 am
Has liked: 3 posts
Been liked: 1 post

You rock man! Thanks for everything, I tested the email sending function as well and the emails are sent and received for both parties so, everything back to normal :hee_fucking_hoooo:
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